Shipping policy

At Por Liz, we take pride in being a micro business based in beautiful Puerto Rico, where every step of your order—from crafting our luxurious perfumes to packaging and processing—is handled with care and attention to detail. Here’s everything you need to know about our shipping process:

 

Shipping Schedule

• Shipping Days: All orders are shipped every Monday - Wednesdays

• Order Cut-Off Time: To ensure your order is shipped on Monday, it must be placed no later than 11:59 PM (EST) on Friday. Orders placed after this time will be shipped the following Monday- Wednesday

• Processing Time: Since we are a small, hands-on business, orders are processed within 1-2 business days before the shipping date.

Shipping Method

• We use USPS Mail Flat Rate Shipping and Groud Advantage to deliver your orders. This method provides consistent shipping costs.

• Delivery Time: Once shipped, your order will typically arrive within 4-8 business days, depending on your location within the United States.

Lost or Damaged Packages

 

Once an order has been handed over to the shipping carrier, Por Liz is no longer responsible for lost, stolen, or damaged packages.

Please ensure that your shipping address is accurate and that someone is available to receive your order at the time of delivery.

If your package is lost or arrives damaged, we encourage you to file a claim directly with the carrier using the tracking information provided in your shipping confirmation email.

While we cannot guarantee replacements for lost or damaged packages, we care deeply about your experience and will always do our best to support you through the process.

If you are concerned about package security, please reach out before placing your order to explore options such as signature confirmation or insured shipping.

Our Personal Touch

At Por Liz, every perfume is handcrafted with passion and care. From the moment you place your order, we meticulously handle everything—from creating the fragrances to packaging them with love. Supporting us means supporting a local business dedicated to offering you the best.

Additional Information

• Shipping Restrictions: We currently ship exclusively within the United States.

• Fragile Products: As we specialize in perfumes, all shipments are securely packaged in boxes to ensure safe delivery.

• Delays: While USPS provides reliable shipping, unforeseen circumstances (e.g., weather, holidays) may occasionally cause slight delays.

For any questions or concerns regarding shipping, feel free to contact us at perfumesporliz@gmail.com.

Thank you for supporting our small business in Puerto Rico. We’re excited to deliver our handmade fragrances straight to your door!